A working session between Victoria Tour and a Japanese operator opened a long-term programme for the Japanese source market.

Partnership context

The activity was carried out by Victoria Tour in Ha Noi on March 19, 2026. It forms part of the company's ongoing programme to raise service quality and widen its partner network across domestic and international markets.

Background

With more than 20 years of experience and a network of 24 representative offices, Victoria Tour treats this stage as essential preparation for delivering a consistent experience to travellers and trade partners alike.

Meeting agenda

Operations staff, tour guides and the sales team worked closely together throughout. Tasks were assigned against a clear timeline, with contingency plans prepared for weather disruptions and schedule changes.

Key highlights

  • Agreed service standards for Japanese guests
  • A shared incident-handling procedure
  • A commitment to train Japanese-speaking guides

Mutual commitments

The results recorded afterwards confirm the value of investing in operational quality and long-term partnerships.

  • A three-year cooperation contract signed
  • A projected 2,000 Japanese arrivals per year

Japanese partners value transparency and keeping every commitment to the letter.

Implementation roadmap

What comes next

Victoria Tour will replicate this model across upcoming programmes while continuously refreshing its products to match the needs of each source market. Partners interested in taking part are welcome to contact our sales team for details.