Victoria Tour convened its southern agent network to update them on products and gather market feedback.

Partnership context

The activity was carried out by Victoria Tour in Ho Chi Minh City on March 10, 2026. It forms part of the company's ongoing programme to raise service quality and widen its partner network across domestic and international markets.

Background

With more than 20 years of experience and a network of 24 representative offices, Victoria Tour treats this stage as essential preparation for delivering a consistent experience to travellers and trade partners alike.

Meeting agenda

Operations staff, tour guides and the sales team worked closely together throughout. Tasks were assigned against a clear timeline, with contingency plans prepared for weather disruptions and schedule changes.

Key highlights

  • More than 60 southern agents attended
  • A full update on the year's new product catalogue
  • An open discussion on sales challenges

Mutual commitments

The results recorded afterwards confirm the value of investing in operational quality and long-term partnerships.

  • 40 product improvement suggestions gathered
  • Commission policy adjusted based on real feedback

Agents understand the end customer best, so we always listen to them.

Implementation roadmap

What comes next

Victoria Tour will replicate this model across upcoming programmes while continuously refreshing its products to match the needs of each source market. Partners interested in taking part are welcome to contact our sales team for details.