Stories from the Victoria Tour guides who bring the Vietnamese experience directly to travellers.

Activity background

The activity was carried out by Victoria Tour in locations nationwide on April 2, 2025. It forms part of the company's ongoing programme to raise service quality and widen its partner network across domestic and international markets.

Background

With more than 20 years of experience and a network of 24 representative offices, Victoria Tour treats this stage as essential preparation for delivering a consistent experience to travellers and trade partners alike.

How it unfolded

Operations staff, tour guides and the sales team worked closely together throughout. Tasks were assigned against a clear timeline, with contingency plans prepared for weather disruptions and schedule changes.

Key highlights

  • Guides with over a decade in the profession
  • Telling destination stories from personal experience
  • Handling any situation on the road with flexibility

Results recorded

The results recorded afterwards confirm the value of investing in operational quality and long-term partnerships.

  • A team of over 120 guides nationwide
  • An average guest rating of 4.7 out of 5

Guides are the face of Victoria Tour in the eyes of every traveller.

Long-term significance

What comes next

Victoria Tour will replicate this model across upcoming programmes while continuously refreshing its products to match the needs of each source market. Partners interested in taking part are welcome to contact our sales team for details.