Victoria Tour completed its expansion to 24 representative offices, improving service across multiple markets.

The award received

The activity was carried out by Victoria Tour in Ha Noi on May 26, 2025. It forms part of the company's ongoing programme to raise service quality and widen its partner network across domestic and international markets.

Background

With more than 20 years of experience and a network of 24 representative offices, Victoria Tour treats this stage as essential preparation for delivering a consistent experience to travellers and trade partners alike.

Assessment criteria

Operations staff, tour guides and the sales team worked closely together throughout. Tasks were assigned against a clear timeline, with contingency plans prepared for weather disruptions and schedule changes.

Key highlights

  • Offices in key source markets
  • Local staff who understand their own market
  • Direct links to the Vietnam operations centre

What it means to us

The results recorded afterwards confirm the value of investing in operational quality and long-term partnerships.

  • A network of 24 representative offices completed
  • Serving partners in over 40 countries

A presence in source markets lets us understand guests from the very start.

Goals for the road ahead

What comes next

Victoria Tour will replicate this model across upcoming programmes while continuously refreshing its products to match the needs of each source market. Partners interested in taking part are welcome to contact our sales team for details.